Client-First Banker: Relationship Builder & Tech-Driven Service

Aumni; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality and comprehensive financial services at our branch. You will greet clients, guide them through opening accounts, and provide ongoing support using Chase Mobile App and Chase.com.

The role emphasizes building trusted relationships, educating customers on products, and collaborating with team members to meet client financial goals. The position requires strong communication, client service experience, and a high school diploma.

Qualifications

• Experience in customer service or similar role.
• Ability to greet clients and create a welcoming environment.
• Ability to learn banking products, services and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance and opening of new accounts in compliance.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions and sharing product knowledge.
• Handle branch operations tasks including cash devices while following policies.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge learning

High school diploma

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver hospitality and comprehensive financial services at our branch. You will greet clients, guide them through opening accounts, and provide ongoing support using Chase Mobile App and Chase.com.

The role emphasizes building trusted relationships, educating customers on products, and collaborating with team members to meet client financial goals. The position requires strong communication, client service experience, and a high school diploma.