Client-First Banker — Elevate Your Banking Experience

JPMorgan Chase & Co.; New York (NY); On-site; USD 30,000 - 52,000; Part time

Job summary

JPMorgan Chase & Co. in Brooklyn seeks an Associate Banker to welcome clients, deliver attentive service, and use digital banking tools to meet their financial needs. You will represent the brand with hospitality and help clients achieve their goals by guiding them through products and services.

In this part-time role, you will greet clients, open and service accounts, educate customers on Chase Mobile and online banking, and collaborate with team members to ensure a seamless client experience.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Reading and speaking English and Russian required.
• Ability to build trusted relationships with clients.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and offering product knowledge and solutions with the team.
• Perform branch operations and assist with cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

English

Russian

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Brooklyn seeks an Associate Banker to welcome clients, deliver attentive service, and use digital banking tools to meet their financial needs. You will represent the brand with hospitality and help clients achieve their goals by guiding them through products and services.

In this part-time role, you will greet clients, open and service accounts, educate customers on Chase Mobile and online banking, and collaborate with team members to ensure a seamless client experience.