Client-First Banker: Elevate Experience & Tech Solutions

JPMorgan Chase & Co.; Cypress (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in the United States, specializing in delivering exceptional client experiences and utilizing modern banking solutions.

You will welcome clients, assist with accounts, and guide customers through digital tools such as mobile apps and ATMs, while working with the branch team to meet financial goals. The role emphasizes attentive service, relationship-building, and adherence to regulatory and bank procedures, with opportunities to develop product

Qualifications

• Put clients first and exceed expectations with attentive service.
• Build trusted relationships through genuine care and clear communication.
• Engage clients by understanding their needs and offering appropriate solutions.
• Learn products, services, and procedures quickly to assist clients.
• Customer service experience or comparable experience is preferred.
• A high school diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and new account openings in compliance with policies.
• Assist clients with day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product information.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client-first service

Trusted relationships

Engage clients

Learn products quickly

Customer service experience

High school diploma or GED

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in the United States, specializing in delivering exceptional client experiences and utilizing modern banking solutions.

You will welcome clients, assist with accounts, and guide customers through digital tools such as mobile apps and ATMs, while working with the branch team to meet financial goals. The role emphasizes attentive service, relationship-building, and adherence to regulatory and bank procedures, with opportunities to develop product