Client-First Banker: Elevate Everyday Banking

JPMorganChase; St. Louis (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to provide friendly, knowledgeable service and banking guidance at a branch. You will greet clients, assist with accounts, and educate customers on digital solutions, while collaborating with other team members to meet financial goals.

The role emphasizes welcoming service, compliance with bank procedures, and leveraging technology to enhance customer experiences. A competitive compensation package is offered based on location and experience.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to learn products and procedures quickly.
• Teamwork and collaboration with branch staff.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and maintain existing accounts in accordance with policies.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking, ATMs).
• Build relationships by listening, questioning, and understanding client needs with colleagues.
• Handle branch operations and cash devices while following policies.

Skills

Client service

Communication

Teamwork

Problem solving

Technology literacy

Learning products

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to provide friendly, knowledgeable service and banking guidance at a branch. You will greet clients, assist with accounts, and educate customers on digital solutions, while collaborating with other team members to meet financial goals.

The role emphasizes welcoming service, compliance with bank procedures, and leveraging technology to enhance customer experiences. A competitive compensation package is offered based on location and experience.