Client-First Banker: Elevate Experience & Tech Solutions

JPMorganChase; Millsboro (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase, a leading financial services firm, seeks an Associate Banker to enrich client experiences at the branch. You will welcome clients, open accounts, and guide customers through digital tools, while building trusted relationships with thoughtful service.

You will collaborate with branch teammates, support daily operations, and help clients achieve financial goals using Chase Mobile and in-branch services.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to learn products, services and procedures quickly.
• Experience in client service or similar roles.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
• Educate clients on daily banking using Chase Mobile, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Handle branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Client engagement

Issue resolution

Team collaboration

Product knowledge

Experience

Tech adoption

Cash handling

Education

High school diploma or GED

Job description

Chase, a leading financial services firm, seeks an Associate Banker to enrich client experiences at the branch. You will welcome clients, open accounts, and guide customers through digital tools, while building trusted relationships with thoughtful service.

You will collaborate with branch teammates, support daily operations, and help clients achieve financial goals using Chase Mobile and in-branch services.