Client‑First Banker: Elevate Customer Experiences

Monroe; United States; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health clinics

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is hiring an Associate Banker to welcome clients, guide them through banking options, and deliver outstanding service in our branch. You will greet customers, assist with everyday banking needs, and use technology tools to ensure a smooth experience.

You will build trusted relationships, open accounts, educate clients on digital channels, and collaborate with teammates to meet branch goals. A high school diploma is required and prior service experience is a plus.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to greet clients and create a welcoming environment.
• Ability to open new accounts and educate on banking products.
• Knowledge of technology self-service options and digital channels.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on daily banking transactions and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members.
• Assist with branch operations and cash handling in accordance with bank procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team player

Tech-savvy

Adaptability

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is hiring an Associate Banker to welcome clients, guide them through banking options, and deliver outstanding service in our branch. You will greet customers, assist with everyday banking needs, and use technology tools to ensure a smooth experience.

You will build trusted relationships, open accounts, educate clients on digital channels, and collaborate with teammates to meet branch goals. A high school diploma is required and prior service experience is a plus.