Client-First Banker: Build Relationships & Solutions

Aumni; Yuma (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, hospitality-focused service and build trusted client relationships in a branch setting. You will use digital banking tools to assist clients and promote appropriate products and services.

In this role you will educate customers on everyday banking, support account openings, and collaborate with team members to ensure a seamless customer experience. A high school diploma is required and prior client service is valued.

Qualifications

• Ability to put clients first and exceed their expectations, delivering attentive and friendly service.
• Ability to build trusted relationships with clients through genuine care and interaction.
• Ability to engage clients and communicate clearly to understand and help.
• Ability to resolve client issues quickly with attention to detail for a consistent experience.
• Ability to elevate the client experience by working with the team to deliver seamless service.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts, opening new accounts, and following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, hospitality-focused service and build trusted client relationships in a branch setting. You will use digital banking tools to assist clients and promote appropriate products and services.

In this role you will educate customers on everyday banking, support account openings, and collaborate with team members to ensure a seamless customer experience. A high school diploma is required and prior client service is valued.