Client-First Banker: Build Trust & Grow Finances

Fairygodboss; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase in Austin seeks an Associate Banker to deliver welcoming service and practical financial guidance at the branch.

You will greet clients, open and maintain accounts, promote digital banking, and collaborate with teammates to help clients reach their goals.

This role emphasizes empathy, clear communication, and adherence to policies while providing a positive client experience.

Qualifications

• Put clients first with attentive, welcoming service.
• Build trusted relationships through genuine care.
• Engage clients with clear communication to understand needs.
• Resolve issues quickly with attention to detail.
• Elevate client experience by teamwork and sincere service.
• Able to learn products and procedures quickly.

Responsibilities

• Greet clients and manage lobby flow with a friendly, welcoming approach.
• Open new accounts and service existing ones while following policies.
• Educate clients on mobile banking and digital options.
• Listen actively and partner with team to meet clients' financial goals.
• Perform branch operations and cash handling per procedures.

Skills

Customer service

Relationship building

Communication

Problem solving

Team collaboration

Job description

Chase in Austin seeks an Associate Banker to deliver welcoming service and practical financial guidance at the branch.

You will greet clients, open and maintain accounts, promote digital banking, and collaborate with teammates to help clients reach their goals.

This role emphasizes empathy, clear communication, and adherence to policies while providing a positive client experience.