Client-First Banker: Build Relationships & Solutions

JPMorganChase; Cypress (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and guide them through banking solutions with empathy and accuracy.

This role emphasizes building trusted relationships, understanding client needs, and collaborating with branch teammates to meet financial goals, while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships through genuine care.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them into the branch.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking thoughtful questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and guide them through banking solutions with empathy and accuracy.

This role emphasizes building trusted relationships, understanding client needs, and collaborating with branch teammates to meet financial goals, while adhering to regulatory requirements and bank policies.