Client-First Banker: Build Trust & Solve Finances

J.P. Morgan; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase in the United States is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and digital tools to serve clients. You will welcome customers, assist with accounts, and guide them to online self-service options.

You will build trusted relationships, help clients reach their financial goals, and support branch operations while adhering to policies and procedures. This role emphasizes service excellence and teamwork to drive customer satisfaction.

Qualifications

• High school diploma or GED required.
• Strong client service mindset and attention to detail.
• Ability to communicate clearly and build trust with clients.

Responsibilities

• Greet clients and provide attentive, welcoming service in-branch.
• Open new accounts and maintain existing ones following policies.
• Educate clients on everyday banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations, including cash handling and lobby management.

Skills

Client focus

Clear communication

Relationship building

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App

Online banking tools

ATM operations

Job description

Chase in the United States is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and digital tools to serve clients. You will welcome customers, assist with accounts, and guide them to online self-service options.

You will build trusted relationships, help clients reach their financial goals, and support branch operations while adhering to policies and procedures. This role emphasizes service excellence and teamwork to drive customer satisfaction.