Client-First Banker: Build Relationships & Tech Solutions

JPMorganChase; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive service while promoting banking solutions using Chase Mobile and Chase.com. You will build trusted relationships, help clients achieve financial goals, and educate on digital tools.

The role involves opening accounts, servicing existing ones, and assisting with branch operations, all while upholding policies and regulatory requirements.

Qualifications

• Client-first mindset with attentive, welcoming service.
• Ability to build trusted client relationships and educate customers.
• Strong communication to understand and address client needs.
• Adept at learning products, services, and procedures quickly.
• Cash handling experience and adherence to policies.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on digital tools like Chase Mobile App and online banking.
• Build relationships by listening, asking questions, and collaborating with the team.
• Support branch operations, including cash devices, while following procedures.

Skills

Client service

Relationship building

Engagement

Problem solving

Customer experience

Product knowledge

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive service while promoting banking solutions using Chase Mobile and Chase.com. You will build trusted relationships, help clients achieve financial goals, and educate on digital tools.

The role involves opening accounts, servicing existing ones, and assisting with branch operations, all while upholding policies and regulatory requirements.