Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Oklahoma City (OK); On-site; USD 38,000 - 46,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, open accounts, and provide attentive service using digital tools. You will represent the Chase brand and help clients achieve their financial goals.

You will educate customers on the Chase Mobile App, Chase.com and ATM usage, build trusted relationships, and support branch operations while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on banking transactions and digital self-service options.
• Build meaningful relationships by listening, asking questions, and guiding clients to solutions.
• Perform branch operations and cash handling while adhering to policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Technology adoption

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to welcome clients, open accounts, and provide attentive service using digital tools. You will represent the Chase brand and help clients achieve their financial goals.

You will educate customers on the Chase Mobile App, Chase.com and ATM usage, build trusted relationships, and support branch operations while adhering to policies and regulatory requirements.