Client-First Banker Associate | Tech-Savvy Relationship Builder

JP Morgan Chase; Buffalo (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Job summary

JP Morgan Chase seeks an Associate Banker at the Sheridan and Alberta Branch in Buffalo, NY. The role focuses on welcoming clients, delivering exceptional service, and promoting Chase’s digital solutions. You will assist clients with daily transactions, help open accounts, and support branch goals.

Strong relationship-building and knowledgeable guidance on products are essential, as is working in a fast-paced team environment to meet client financial goals.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate and assist clients with day-to-day transactions and digital tools.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices in accordance with policies.

Skills

Client service

Communication

Customer focus

Tech solutions

Team collaboration

Education

High school diploma or GED

Job description

JP Morgan Chase seeks an Associate Banker at the Sheridan and Alberta Branch in Buffalo, NY. The role focuses on welcoming clients, delivering exceptional service, and promoting Chase’s digital solutions. You will assist clients with daily transactions, help open accounts, and support branch goals.

Strong relationship-building and knowledgeable guidance on products are essential, as is working in a fast-paced team environment to meet client financial goals.