Client-First Banker: Relationship Builder & Tech-Savvy

JP Morgan Chase; Sherman (TX); On-site; USD 38,000 - 55,000; Full time

Job summary

JP Morgan Chase seeks an Associate Banker in Sherman, TX, to provide courteous, proactive service and build trusted client relationships. You will greet clients, assist with accounts, and guide them through digital solutions such as the Chase Mobile App and Chase.com, while maintaining compliance and accuracy.

You will work with branch teammates to exceed client expectations, manage lobby traffic, and support everyday banking needs, helping clients achieve their financial goals through personal

Qualifications

• High school diploma or GED equivalent.
• Ability to put clients first and exceed their expectations—delivering attentive and friendly service, creating a welcoming environment.
• Strong interpersonal and communication skills with a customer-first mindset.
• Ability to explain banking products clearly and answer client questions.
• Willingness to learn and use digital banking tools and branch technology.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using the tablet and waiting queue.
• Assist with account servicing, opening new accounts, and complying with bank policies and regulatory requirements.
• Educate clients on day-to-day banking activities and digital options like Chase Mobile App, Chase.com, and ATMs.
• Build lasting client relationships by listening, asking questions, and collaborating with your team to meet financial goals.
• Handle branch operations tasks, including cash devices, while following bank procedures and security standards.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Technology literacy

Cash handling

Education

High school diploma or GED

Job description

JP Morgan Chase seeks an Associate Banker in Sherman, TX, to provide courteous, proactive service and build trusted client relationships. You will greet clients, assist with accounts, and guide them through digital solutions such as the Chase Mobile App and Chase.com, while maintaining compliance and accuracy.

You will work with branch teammates to exceed client expectations, manage lobby traffic, and support everyday banking needs, helping clients achieve their financial goals through personal