Client-First Banker Associate

Next Frontier Capital; Harker Heights (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver hospitality‑driven service in branch environments, helping clients feel valued and understood as they pursue their financial goals. You will greet clients, assist with routine transactions, open accounts, and partner with teammates to provide tailored financial solutions while leveraging Chase Mobile App and online banking for convenient access.

The role emphasizes teamwork, policy adherence, accurate service, and building lasting client

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch, managing lobby flow, checking clients into the waiting queue, and scheduling meetings.
• Exceed client expectations by providing account servicing and maintenance, opening new accounts, and adhering to policies and regulatory requirements.
• Educate clients on day‑to‑day banking transactions and digital channels like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, showing empathy, and sharing product knowledge to help clients reach financial goals.
• Perform branch operations including cash devices management (cash vault, ATM) in line with bank policies.

Skills

Client service

Relationship building

Clear communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Cash handling

Education

High school diploma or GED

Tools

Banking software

Job description

Chase is hiring an Associate Banker to deliver hospitality‑driven service in branch environments, helping clients feel valued and understood as they pursue their financial goals. You will greet clients, assist with routine transactions, open accounts, and partner with teammates to provide tailored financial solutions while leveraging Chase Mobile App and online banking for convenient access.

The role emphasizes teamwork, policy adherence, accurate service, and building lasting client