Client-First Banker: Build Relationships & Banking Solutions

Next Frontier Capital; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver hospitality-focused service, open accounts, and help clients achieve financial goals. You will use Chase Mobile App and Chase.com to support day-to-day transactions, building trusted client relationships and collaborating with branch teammates.

The role emphasizes listening, empathy, and proactive problem solving to ensure a seamless client experience within a branch setting.

Qualifications

• High school diploma or GED required or equivalent.
• Customer service experience or equivalent background.
• Ability to rapidly learn banking products, services and procedures.
• Demonstrated empathy and clear, professional communication.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance and open new accounts per policy.
• Assist clients with day-to-day banking, including mobile and online tools.
• Build relationships by listening, asking questions and sharing solutions.
• Perform branch operations, including cash handling and vault/ATM duties.

Skills

Client-first mindset

Trusted relationships

Engage clients

Resolve client issues

Team collaboration

Product knowledge learning

Cash handling (preferred)

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver hospitality-focused service, open accounts, and help clients achieve financial goals. You will use Chase Mobile App and Chase.com to support day-to-day transactions, building trusted client relationships and collaborating with branch teammates.

The role emphasizes listening, empathy, and proactive problem solving to ensure a seamless client experience within a branch setting.