Client-Facing Sales & Marketing Coordinator

Starwood Hotels; New York (NY); On-site; USD 40,000 - 57,000; Full time

Job summary

Starwood Hotels in New York is seeking a high-energy Sales and Marketing Coordinator to support our sales team. You will perform general office duties, draft proposals and contracts, and load bookings and rates into the property management system, while maintaining customer and company profiles.

Some team members work remotely, so you’ll often host client-facing opportunities as needed. The role involves selling guest rooms, catering services, and banquet facilities, plus conducting research and

Qualifications

• A post-secondary diploma or degree in a field related to this profession.
• 2+ years of experience in a comparable position.
• Strong administrative, organization, and technical skills.
• Proficient in Microsoft Office (Outlook, PowerPoint, Word).
• Detail oriented, accurate, able to manage multiple priorities and meet deadlines.

Responsibilities

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services.
• Generate reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Gather materials and assemble information packages.
• Manage and maintain sales managers schedules, appointments, and travel arrangements.
• Assist sales team by managing schedules, filing important documents, and communicating relevant information.
• Arrange and co-ordinate meetings, events, and any appointments.
• Record, transcribe and distribute minutes of meetings when needed.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Other duties as assigned by Director of Sales or leadership team.

Skills

Administrative skills

Organizational skills

Technical skills

Verbal and written communication

Team player

Education

Post-secondary diploma or degree

Tools

Microsoft Office (Outlook, PowerPoint, Word)

Job description

Starwood Hotels in New York is seeking a high-energy Sales and Marketing Coordinator to support our sales team. You will perform general office duties, draft proposals and contracts, and load bookings and rates into the property management system, while maintaining customer and company profiles.

Some team members work remotely, so you’ll often host client-facing opportunities as needed. The role involves selling guest rooms, catering services, and banquet facilities, plus conducting research and