Sales Coordinator

SH Hotels & Resorts; New York (NY); Sur place; USD 40 000 - 57 000; Plein temps

Résumé du poste

Starwood Hotels in New York is seeking a proactive Sales and Marketing Coordinator to support our sales team. You will handle inquiries, prepare proposals, coordinate meetings, and assist with client communications to drive business opportunities.

The role requires a post-secondary diploma or degree and 2+ years of relevant experience, strong administrative and Microsoft Office skills, and the ability to manage multiple priorities in a fast-paced luxury hospitality environment.

Qualifications

• A post-secondary diploma or degree in a field related to this profession; 2+ years in a comparable role or equivalent education/experience.
• Strong administrative, organization, and technical skills.
• Proficient in Microsoft Office (Outlook, PowerPoint, Word, etc.).
• Detail oriented, accurate, and able to manage multiple priorities to meet deadlines.
• Strong interpersonal and guest-service orientation with a friendly personality.
• Willingness to pitch in and support colleagues as a team player.
• Excellent verbal and written communication skills.
• Flexible to meet a 24-hour operation and varying hotel business needs.

Responsabilités

• Answer telephone and respond to inquiries in a pleasant manner.
• Answer client/booker questions about property facilities/services (hours, rates, room types, packages, promotions, etc.).
• Serve as the point of contact for clients and communicate by phone and email.
• Generate reports, prepare proposals, coordinate with clients and suppliers.
• Assemble information packages (brochures, promo materials, welcome kits, amenities).
• Manage sales managers' schedules, appointments, and travel arrangements.
• Assist sales team by organizing schedules, filing documents, and sharing relevant information.
• Arrange and coordinate meetings, events, and appointments.
• Record, transcribe, and distribute minutes of meetings when needed.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to, and distribute communications.
• Other duties as assigned by Director of Sales or leadership team.

Connaissances

Administrative skills

Organization

Communication

Team player

Formation

Post-secondary diploma or degree

Outils

Microsoft Office

Description du poste

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Here's a growth opportunity you don't find often assisting the best and most innovative in the luxury hospitality industry today. You'll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. You'll thrive in organized chaos and be hardwired to succeed. Long story short? We love people who love a challenge. We're currently searching for a high-energy, up-for-anything, ridiculously organized Sales and Marketing Coordinator to support our sales team.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, amenities etc.).
• Manage and maintain sales managers schedules, appointments, and travel arrangements.
• Assist sales team by managing schedules, filing important documents, and communicating relevant information.
• Arrange and coordinate meetings, events, and any appointments.
• Record, transcribe and distribute minutes of meetings when needed.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Other duties as assigned by Director of Sales or leadership team.

About you...

A post-secondary diploma or degree in a field of study related to this profession; 2 or more years of experience in a comparable position and/or an equivalent combination of education and experience.

Strong administrative, organization, and technical skills.

Proficient in Microsoft Office (Outlook, PowerPoint, Word etc.)

Must be detail oriented and accurate Ability to manage multiple priorities, goal oriented and must meet deadlines.

Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality.

Willing to "pitch-in" and assist colleagues with their job duties and be a team player.

Excellent verbal and written communication skills.

Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Hourly rate $35.00

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law.

If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up.

Read on to learn more about our new opportunities, open now