Client-Facing MSP Consultant & IT Solutions Advisor

American Technology Services LLC; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

American Technology Services LLC in Atlanta, GA is seeking a Consultant Client Services who will provide dedicated on-site support and foster meaningful client relationships. Ideal candidates will have a strong IT background with over 5 years of experience, proficiency with technologies such as O365, Azure, and Cisco, and excellent problem-solving and communication skills.

This role involves analyzing client needs, troubleshooting IT systems, and assisting in various technical projects. A bachelor's degree in a related field and relevant certifications are advantageous.

Qualifications

• More than 5 years equivalent experience in IT or related field.
• Working knowledge with key technologies (O365, Azure, Cisco).
• Certifications (Microsoft, Cisco, VMware) are a plus.

Responsibilities

• Provide on-site support for client networks and infrastructure.
• Analyze existing systems and recommend improvements.
• Consult with users to gather system requirements.
• Assist on cloud migrations and network refresh projects.
• Troubleshoot servers and network systems.
• Maintain client environment documentation.

Skills

Customer service skills

Problem-solving skills

Analytical skills

Communication skills

Service-oriented

Education

Bachelor’s degree in a related field

Tools

O365

Azure

Cisco

Windows Servers

VMware

Job description

American Technology Services LLC in Atlanta, GA is seeking a Consultant Client Services who will provide dedicated on-site support and foster meaningful client relationships. Ideal candidates will have a strong IT background with over 5 years of experience, proficiency with technologies such as O365, Azure, and Cisco, and excellent problem-solving and communication skills.

This role involves analyzing client needs, troubleshooting IT systems, and assisting in various technical projects. A bachelor's degree in a related field and relevant certifications are advantageous.