Junior Tech Solutions Consultant

Experient; Atlanta (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Experient in Atlanta, GA is seeking a candidate to identify business needs and translate them into technical solutions, working in a hybrid environment. You will resolve customer issues, collaborate with clients, and gather requirements to guide discovery sessions, growing into a self-directed resource.

Ideal candidates hold a 4-year college degree and have coursework in computer science or related tech, with strong analytical and communication skills.

Qualifications

• Bachelor's degree or equivalent in any field.
• Some coursework in computer science or technology.
• Ability to analyze complex issues and distill concepts for clients.
• Strong communication, both written and verbal.

Responsibilities

• Identify business needs and determine technical solutions to business problems.
• Resolve customer issues by researching inquiries, interacting with customers, identifying root causes and taking appropriate action to correct.
• Provide resolution steps to technical team(s) if unable to resolve directly.
• Meet with client team(s) to identify business needs and assign priorities.
• Gather business requirements for current state discovery sessions
• As skills and customer knowledge increase, become more self-directed and independent and serve as a resource to others.

Skills

Analytical skills

Interpersonal communication

Verbal communication

Written communication

Teamwork

Organizational skills

Problem-solving

Learning mindset

Education

4-year College degree

Some CS coursework

Job description

Experient in Atlanta, GA is seeking a candidate to identify business needs and translate them into technical solutions, working in a hybrid environment. You will resolve customer issues, collaborate with clients, and gather requirements to guide discovery sessions, growing into a self-directed resource.

Ideal candidates hold a 4-year college degree and have coursework in computer science or related tech, with strong analytical and communication skills.