Client-Facing IT Systems Engineer – MSP, Hands-On

Ventura Tech, Inc.; San Francisco (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous paid vacation and paid holidays

Training and certification incentives

Job summary

A leading Managed Services Provider in the Bay Area seeks an IT Systems Engineer to provide technical support across modern cloud and security technologies. This hands-on role involves resolving complex issues and delivering exceptional service in client environments. Candidates should have 5+ years of experience and expertise in Microsoft 365 and Google Workspace. Join a team that values integrity and teamwork, and contributes to the success of client IT operations.

Qualifications

• 5+ years of hands-on IT systems or MSP experience.
• Experience with cloud-first and hybrid environments.
• Excellent troubleshooting and communication skills.

Responsibilities

• Provide technical support onsite and remotely.
• Manage and secure endpoints across devices.
• Troubleshoot networking technologies.

Skills

Technical support

Cloud services

Troubleshooting

Customer service

Education

Bachelor’s degree in Electronics or Computer Science

Tools

Microsoft 365

Google Workspace

Azure AD

Zoom

Microsoft Teams

Job description

A leading Managed Services Provider in the Bay Area seeks an IT Systems Engineer to provide technical support across modern cloud and security technologies. This hands-on role involves resolving complex issues and delivering exceptional service in client environments. Candidates should have 5+ years of experience and expertise in Microsoft 365 and Google Workspace. Join a team that values integrity and teamwork, and contributes to the success of client IT operations.