Systems Engineer: Build & Optimize Scalable Infrastructure

Red Cup IT, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A managed services provider in the United States seeks an experienced MSP Systems Engineer to maintain and improve IT environments across on-premises and cloud infrastructures. You will monitor client servers, troubleshoot network issues, and manage Microsoft 365 applications. Strong experience in systems engineering and customer service is required. Familiarity with virtualization and backup tools is preferred. This role demands effective communication and a solid understanding of IT best practices.

Qualifications

• Several years of experience in systems engineering, ideally in an MSP environment.
• Strong knowledge of Windows Server, Active Directory, and Microsoft 365.
• Experience with virtualization platforms like VMware and Hyper-V.

Responsibilities

• Monitor and administer client servers, workstations, and network devices.
• Respond to and resolve Level 2/3 support tickets.
• Plan and implement infrastructure projects and manage Microsoft 365.

Skills

Systems Engineering

Troubleshooting

Customer Service

Tools

VMware vSphere/ESXi

Microsoft 365

Backup/DR Tools

Job description

A managed services provider in the United States seeks an experienced MSP Systems Engineer to maintain and improve IT environments across on-premises and cloud infrastructures. You will monitor client servers, troubleshoot network issues, and manage Microsoft 365 applications. Strong experience in systems engineering and customer service is required. Familiarity with virtualization and backup tools is preferred. This role demands effective communication and a solid understanding of IT best practices.