Client-Facing Integration Engineer (Hybrid NYC)

Hatch; New York (NY); Hybrid; USD 162,000 - 219,000; Full time

Benefits offered by this job

Full medical, vision, and dental

Mental health support

15 days PTO

401(k) retirement plan

Employee stock purchase plan

Professional development reimbursement

Job summary

Hatch is seeking a Forward Deployed Engineer in New York, NY to manage complex integration workflows. This hands-on role involves building API integrations and multi-system orchestrations, working directly with clients to execute technical solutions.

Ideal candidates should have substantial client-facing experience and be comfortable diving into developer documentation to create custom solutions. The position allows for hybrid working conditions and offers a range of benefits, including medical coverage and PTO.

Qualifications

• Several years in a similar client-facing role with 1-4 years of software engineering experience.
• Ability to navigate a broad ecosystem of technology.
• Eagerness to transition into a dynamic, client-facing role.

Responsibilities

• Partner with sales to scope complex integration projects.
• Build custom integrations for accounts that don't fit standard templates.
• Own technically complex onboardings end-to-end.
• QA and test implementations before go-live.
• Define and enforce best practices for SaaS implementations.

Skills

Client-facing experience

Software engineering

Comprehensive developer documentation

Great communication skills

Job description

Hatch is seeking a Forward Deployed Engineer in New York, NY to manage complex integration workflows. This hands-on role involves building API integrations and multi-system orchestrations, working directly with clients to execute technical solutions.

Ideal candidates should have substantial client-facing experience and be comfortable diving into developer documentation to create custom solutions. The position allows for hybrid working conditions and offers a range of benefits, including medical coverage and PTO.