Client-Facing Inside Sales & Support Specialist

Hankyu International Transport (USA) Inc.; Addison (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

Hankyu International Transport (USA) Inc. Addison, IL is seeking a full-time clerical support professional to assist the sales team and handle customer inquiries.

The role covers quoting, coordination with branches and overseas offices, invoicing assistance, and general administration to ensure smooth operations. Ideal candidates have 2–3 years in a similar role, an associate degree or equivalent, and strong MS Office and communication skills.

Qualifications

• Associate’s degree (A.A.) or equivalent combined education/experience.
• 2–3 years of experience in a similar clerical/sales support role.
• Strong customer service, communication and organizational abilities.

Responsibilities

• Support sales staff and manage routine customer inquiries.
• Process quotations and coordinate with branches and overseas offices.
• Assist with invoicing and administrative tasks.
• Coordinate documentation, bookings, and warehouse coordination as needed.
• Maintain SOPs and customer/vendor relationships; ensure accuracy.

Skills

Attention to Detail

Customer Service

Communication

Office Coordination

Team Collaboration

Education

Associate’s degree (A.A.)

Tools

MS Office

Windows OS

Job description

Hankyu International Transport (USA) Inc. Addison, IL is seeking a full-time clerical support professional to assist the sales team and handle customer inquiries.

The role covers quoting, coordination with branches and overseas offices, invoicing assistance, and general administration to ensure smooth operations. Ideal candidates have 2–3 years in a similar role, an associate degree or equivalent, and strong MS Office and communication skills.