Travel-Ready Inside Sales & Customer Support Pro

Hankyu Hanshin Express USA Inc; Addison (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

Hankyu Hanshin Express USA Inc. Chicago Branch in Addison, IL is seeking a full-time Clerical/Sales Support to assist the sales team, handle inquiries, prepare quotes, and support accounts and SOPs.

The role emphasizes customer service, documentation, and coordination with branches and vendors; requires 2–3 years of experience and an Associate degree, with proficiency in MS Office and general office software.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2–3 years of experience in a similar clerical/sales-support role.

Responsibilities

• Support sales staff and assist with new accounts and SOPs.
• Handle inquiries by phone, fax and email; provide quotations and rates.
• Coordinate with branches and vendors; assist with invoicing and documentation.
• Attend departmental meetings; may visit customers on site.

Skills

Attention to Detail

Reading & Writing English

Customer Service

Decision-making

Initiative/Follow Through

Judgment

Problem-solving

Team Participation

Vendor Relations

Analysis

Confidentiality

Dependability/Reliability

Negotiations

Project Management

Math-Basic

Office Equipment Usage

Personal Computer Usage

Presentation

Monitoring/Control

Education

Associate’s degree (A.A. )

Tools

MS Office

Windows OS

Job description

Hankyu Hanshin Express USA Inc. Chicago Branch in Addison, IL is seeking a full-time Clerical/Sales Support to assist the sales team, handle inquiries, prepare quotes, and support accounts and SOPs.

The role emphasizes customer service, documentation, and coordination with branches and vendors; requires 2–3 years of experience and an Associate degree, with proficiency in MS Office and general office software.