Client-Facing Implementation Project Manager (SaaS)

Lanvera; Coppell, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Three weeks PTO

Health Insurance

401K with dollar matching

Profit sharing

Long-term disability

Job summary

Lanvera, a leading CCM solutions provider, seeks an Implementation Project Manager to join the Client Services team onsite in Coppell, TX. The role focuses on delivering onboarding and change-management projects for new clients while coordinating with technical and non-technical resources.

The ideal candidate has 3–10 years of Project Management experience, a BS/BA, and preferably PMP certification, with prior Financial Services or SAAS implementation experience.

Qualifications

• Excellent client facing communication skills both verbal and written.
• Ability to manage multiple, client facing projects.
• Ability to work in a fast-paced environment and flexible in times of change.
• Ability to comprehend and interpret technical documentation.
• Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project.
• Ability to motivate and encourage project team members.
• Excellent organization and time management skills.
• 3-10 years of Project Management experience.
• A BS or BA degree in applicable field.
• Project Management Professional (PMP) preferred.
• Experience in Financial Services industry or SAAS implementation strongly preferred.

Responsibilities

• Manage new customer onboarding projects with a high level of professionalism and attention to detail.
• Execute multiple, complex large scale implementation projects.
• Manage multiple change management projects from inception to completion.
• Manage the change order process for assigned book of business.
• Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates.
• Maintain the project management systems to track, measure and report on project progress.
• Identify areas for improvement in the project management process and advocate for change.

Skills

Client facing communication

Multi-project management

Fast-paced environment adaptability

Technical documentation literacy

MS Office proficiency

Team motivation

Organization & time management

3-10 years PM experience

Bachelor's degree in applicable field

PMP certification preferred

Financial Services or SAAS experience

Education

BS/BA degree in applicable field

PMP certification preferred

Tools

MS Office Suite

Job description

Lanvera, a leading CCM solutions provider, seeks an Implementation Project Manager to join the Client Services team onsite in Coppell, TX. The role focuses on delivering onboarding and change-management projects for new clients while coordinating with technical and non-technical resources.

The ideal candidate has 3–10 years of Project Management experience, a BS/BA, and preferably PMP certification, with prior Financial Services or SAAS implementation experience.