Professional Services- Project Manager- Implementation

Lanvera; Coppell, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Three weeks PTO

Health Insurance

401K with dollar matching

Profit sharing

Long-term disability

Job summary

Lanvera, a leading CCM solutions provider, seeks an Implementation Project Manager to join the Client Services team onsite in Coppell, TX. The role focuses on delivering onboarding and change-management projects for new clients while coordinating with technical and non-technical resources.

The ideal candidate has 3–10 years of Project Management experience, a BS/BA, and preferably PMP certification, with prior Financial Services or SAAS implementation experience.

Qualifications

• Excellent client facing communication skills both verbal and written.
• Ability to manage multiple, client facing projects.
• Ability to work in a fast-paced environment and flexible in times of change.
• Ability to comprehend and interpret technical documentation.
• Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project.
• Ability to motivate and encourage project team members.
• Excellent organization and time management skills.
• 3-10 years of Project Management experience.
• A BS or BA degree in applicable field.
• Project Management Professional (PMP) preferred.
• Experience in Financial Services industry or SAAS implementation strongly preferred.

Responsibilities

• Manage new customer onboarding projects with a high level of professionalism and attention to detail.
• Execute multiple, complex large scale implementation projects.
• Manage multiple change management projects from inception to completion.
• Manage the change order process for assigned book of business.
• Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates.
• Maintain the project management systems to track, measure and report on project progress.
• Identify areas for improvement in the project management process and advocate for change.

Skills

Client facing communication

Multi-project management

Fast-paced environment adaptability

Technical documentation literacy

MS Office proficiency

Team motivation

Organization & time management

3-10 years PM experience

Bachelor's degree in applicable field

PMP certification preferred

Financial Services or SAAS experience

Education

BS/BA degree in applicable field

PMP certification preferred

Tools

MS Office Suite

Job description

Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications including invoices, statements, tax forms, collection letters, compliance notices and other business critical documents to any delivery channel including print, electronic and mobile platforms. Lanvera has a strong presence in the Financial Services industry and is expanding into other vertical markets.

THE POSITION- Onsite 80%

Lanvera is seeking an Implementation Project Manager to join our Client Services team. The Implementation Project Manager will play a pivotal role in implementation and change management projects. The ideal candidate will possess a strong customer service focus and have experience managing multiple projects in a client facing environment. They will be able to work effectively with both technical and non-technical project resources.

JOB FUNCTIONS

• Manage new customer on-boarding projects with a high level of professionalism and attention to detail
• Manage multiple change management projects from inception to completion.
• Manage the change order process for assigned book of business
• Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates
• Maintain the project management systems to track, measure and report on project progress
• Identify areas for improvement in the project management process and advocate for change

SKILLS & EXPERIENCE

• Excellent client facing communication skills both verbal and written
• Ability to manage multiple, client facing projects
• Ability to work in a fast-paced environment and flexible in times of change
• Ability to comprehend and interpret technical documentation
• Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project
• Ability to motivate and encourage project team members
• Excellent organization and time management skills
• 3-10 years of Project Management experience
• A BS or BA degree in applicable field
• Project Management Professional (PMP) preferred
• Experience in Financial Services industry or SAAS implementation strongly preferred

COMPANY BENEFITS:

Lanvera offers excellent benefits including three weeks of PTO, Health Insurance, 401K with dollar matching, profit sharing, and long-term disability.

Implementation Project Manager

Client Facing- Local Candidates Only

THE COMPANY

Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications including invoices, statements, tax forms, collection letters, compliance notices and other business critical documents to any delivery channel including print, electronic and mobile platforms. Lanvera has a strong presence in the Financial Services industry and is expanding into other vertical markets.

THE POSITION- Onsite 80%

Lanvera is seeking an Implementation Project Manager to join our Client Services team. The Implementation Project Manager will play a pivotal role in implementation and change management projects. The ideal candidate will possess a strong customer service focus and have experience managing multiple projects in a client facing environment. They will be able to work effectively with both technical and non-technical project resources.

JOB FUNCTIONS

• Manage new customer on-boarding projects with a high level of professionalism and attention to detail
• Execute multiple, complex large scale implementation projects
• Manage multiple change management projects from inception to completion.
• Manage the change order process for assigned book of business
• Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates
• Maintain the project management systems to track, measure and report on project progress
• Identify areas for improvement in the project management process and advocate for change

SKILLS & EXPERIENCE

• Excellent client facing communication skills both verbal and written
• Ability to manage multiple, client facing projects
• Ability to work in a fast-paced environment and flexible in times of change
• Ability to comprehend and interpret technical documentation
• Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project
• Ability to motivate and encourage project team members
• Excellent organization and time management skills
• 3-10 years of Project Management experience
• A BS or BA degree in applicable field
• Project Management Professional (PMP) preferred
• Experience in Financial Services industry or SAAS implementation strongly preferred

COMPANY BENEFITS:

Lanvera offers excellent benefits including three weeks of PTO, Health Insurance, 401K with dollar matching, profit sharing, and long-term disability.

Lanvera reserves the right to perform a Background Check on all candidates selected.