Client-Facing Convention & Events Manager

DIMENSION MASTER; Riverside (CA); On-site; USD 65,000 - 79,000; Full time

Job summary

Dimension Master in Riverside, CA is seeking a Convention Services Manager to oversee planning and execution of group events from contract through completion. You will serve as the primary client contact, coordinating with hotel departments to deliver flawless meetings and events that exceed expectations.

You are organized, detail-oriented, and passionate about building strong client relationships while managing complex event logistics with confidence and professionalism.

Qualifications

• Excellent organizational and project management abilities.
• Strong communication and relationship-building skills.
• Ability to manage multiple events and competing priorities in a fast-paced environment.
• Attention to detail and a commitment to delivering outstanding guest experiences.

Responsibilities

• Serve as the primary contact for group and event clients after contracts are signed.
• Coordinate all event details including meeting space, guest room blocks, catering, AV, and room setups.
• Prepare and distribute banquet event orders (BEOs) and other event documentation.
• Lead pre-convention and pre-event meetings to ensure seamless communication across departments.
• Collaborate with Sales, Catering, Food & Beverage, Operations, and other teams to execute events.
• Monitor event activities on-site and address client requests or operational challenges.
• Manage event changes, billing accuracy, and post-event follow-up.
• Maintain detailed records, timelines, and client communications to ensure service delivery.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Job description

Dimension Master in Riverside, CA is seeking a Convention Services Manager to oversee planning and execution of group events from contract through completion. You will serve as the primary client contact, coordinating with hotel departments to deliver flawless meetings and events that exceed expectations.

You are organized, detail-oriented, and passionate about building strong client relationships while managing complex event logistics with confidence and professionalism.