Convention Services Manager

Dimension Hospitality; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Dimension Hospitality Group in Scottsdale is seeking a Convention Services Manager to oversee flawless execution of group events from post-booking through return to operations. You will drive revenue through catering accounts, nurture client relationships, and coordinate cross-departmental efforts.

You are organized, client-focused, and thrive under pressure, with the ability to adapt to holidays and weekend shifts while maintaining accurate records and timelines to ensure memorable events.

Qualifications

• Convention or event services experience required.
• Excellent organization and communication.
• Calm and solutions oriented under pressure.
• Flexible to work shifts, including holidays and weekends.

Responsibilities

• Serve as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.
• Confirm event requirements and function orders.
• Coordinate room blocks, setups, AV, and F&B.
• Lead pre con meetings and communicate updates.
• Be on site contact for program execution.
• Manage changes, billing, and post event review.
• Maintain accurate records and timelines.

Skills

Convention planning

Event coordination

Communication skills

Flexibility

Job description

As the Convention Services Manager, you are instrumental in delivering exceptional event experiences while driving revenue performance. You will cultivate and grow catering accounts, re-engage past clients, and strengthen existing relationships to achieve and exceed catering and associated room revenue goals aligned with the hotel's Business Plan.

You are meticulous, client focused, and skilled at coordinating complex group events.

The Role

Serve as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.

What You Will Be Doing

• Confirm event requirements and function orders
• Coordinate room blocks, setups, AV, and F&B
• Lead pre con meetings and communicate updates
• Be on site contact for program execution
• Manage changes, billing, and post event review
• Maintain accurate records and timelines

Why You Will Love It Here

• Collaborative cross functional role
• Direct impact on group satisfaction
• Professional growth opportunities

What Makes You You

• Convention or event services experience required
• Excellent organization and communication
• Calm and solutions oriented under pressure
• Must be flexible to work any shifts, including holidays and weekends.

Source: Dimension Hospitality