Client-Facing Benefits Plan Administrator

High Profile, Inc.; Dallas (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

High Profile, Inc. in Dallas is seeking a Benefit Plan Administrator to provide operational and recordkeeping support for executive benefit plans and related financing programs for corporate, banking, and credit union clients.

You will manage day-to-day administration for an assigned portfolio, serve as main contact for sponsors and participants, and deliver high-impact client reports in collaboration with colleagues.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 2+ years of professional experience in a corporate setting.
• Background in benefits administration, insurance, financial services, accounting, or corporate customer support is a plus.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with Access and Mail Merge tools preferred.
• Excellent verbal and written communication skills with strong attention to detail.
• Exceptional organizational capabilities and the ability to manage competing priorities effectively.
• Strong interpersonal skills to build positive relationships with internal partners and external client contacts.

Responsibilities

• Serve as a primary point of contact for plan sponsors and participants, handling inquiries regarding enrollment, reporting, and benefit provisions via phone and email.
• Prepare and distribute scheduled client deliverables, including participant statements, corporate benefit reports, and tax reporting schedules.
• Assist with end-to-end plan enrollments, including census data uploads and participant communications.
• Draft professional correspondence to clients, plan participants, carriers, fund managers, and internal teams.
• Process life insurance death claims and coordinate documentation and expense reports.
• Oversee policy administration and transaction processing, including cash value analyses and policy adjustments.
• Maintain internal databases, contract repositories, and client files.
• Maintain client-facing portal content with updates, documentation, and notifications.
• Uphold quality control standards, mitigate operational risks, conduct audits, and assist with special projects.

Skills

Communication

Attention to detail

Organizational skills

Interpersonal skills

Time management

Education

Bachelor's degree preferred

Tools

Microsoft Office

Access

Mail Merge

Job description

High Profile, Inc. in Dallas is seeking a Benefit Plan Administrator to provide operational and recordkeeping support for executive benefit plans and related financing programs for corporate, banking, and credit union clients.

You will manage day-to-day administration for an assigned portfolio, serve as main contact for sponsors and participants, and deliver high-impact client reports in collaboration with colleagues.