Benefits Specialist

High Profile, Inc.; Richardson (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

High Profile, Inc. is seeking a Benefits Specialist to support comprehensive employee benefits programs.

This role collaborates with HR, Payroll, Benefits leadership, and external vendors to ensure accurate enrollments and timely processing while maintaining regulatory compliance and delivering exceptional employee support. Responsibilities include managing enrollments, changes, terminations, and life events; assisting with open enrollment; and handling audits and reporting.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in HR, benefits administration, leave administration, or a related administrative role.
• Basic understanding of benefits regulations, including ACA, COBRA, HIPAA, FMLA, and ERISA.
• Experience with HRIS and benefits administration platforms preferred; ADP experience is a plus.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong customer service, communication, organizational, and analytical skills.
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Experience supporting employees in a multi-state environment is a plus.

Responsibilities

• Administer benefits enrollments, changes, terminations, beneficiary updates, and qualifying life event requests.
• Verify employee eligibility and maintain accurate benefits information across HRIS and vendor systems.
• Serve as a primary point of contact for employee questions regarding benefits, coverage, eligibility, and enrollment procedures.
• Coordinate with insurance carriers, retirement plan administrators, and third-party vendors to resolve enrollment, billing, and claims issues.
• Support new hire benefits enrollment, annual open enrollment, and employee communications.
• Assist with benefits deduction audits, reconciliations, annual reporting, and compliance reviews.
• Provide administrative support for leave programs and benefit continuation requirements.
• Maintain confidential employee records and documentation in accordance with company policies and applicable regulations.
• Assist with benefits audits, reporting, and updates related to regulatory changes.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Attention to detail

Education

High school diploma or equivalent

Tools

HRIS

ADP

Job description

High Profile has partnered with our client to hire a Benefits Specialist to support the administration of employee benefits programs. This role works closely with HR, Payroll, Benefits leadership, and external vendors to ensure accurate enrollments, timely processing, regulatory compliance, and exceptional employee support.

Key Responsibilities

• Administer benefits enrollments, changes, terminations, beneficiary updates, and qualifying life event requests.
• Verify employee eligibility and maintain accurate benefits information across HRIS and vendor systems.
• Serve as a primary point of contact for employee questions regarding benefits, coverage, eligibility, and enrollment procedures.
• Coordinate with insurance carriers, retirement plan administrators, and third-party vendors to resolve enrollment, billing, and claims issues.
• Support new hire benefits enrollment, annual open enrollment, and employee communications.
• Assist with benefits deduction audits, reconciliations, annual reporting, and compliance reviews.
• Provide administrative support for leave programs and benefit continuation requirements.
• Maintain confidential employee records and documentation in accordance with company policies and applicable regulations.
• Assist with benefits audits, reporting, and updates related to regulatory changes.

Qualifications

• High school diploma or equivalent required.
• 1 2 years of experience in HR, benefits administration, leave administration, or a related administrative role.
• Basic understanding of benefits regulations, including ACA, COBRA, HIPAA, FMLA, and ERISA.
• Experience with HRIS and benefits administration platforms preferred;ADP experience is a plus.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong customer service, communication, organizational, and analytical skills.
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion and recognize when to handle complex issues.
• Experience supporting employees in a multi-state environment is a plus.