Benefits Specialist

Murray Resources - Best Staffing Agency; Houston (TX); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Vision Insurance

401K - company match

Job summary

Murray Resources is seeking a Benefits Specialist for an established organization in Houston. This role focuses on benefits administration and participant services with emphasis on accuracy and customer care.

Responsibilities include processing enrollments and claims, interpreting plan documents, supporting front desk operations, and maintaining documentation. Requirements include an Associate or Bachelor's degree (preferred), bilingual English/Spanish (preferred), and 2+ years in admin or

Qualifications

• Associate’s or Bachelor’s degree preferred.
• Bilingual English and Spanish preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe; ability to learn and master benefits administration software and document management software.
• Ability to multitask in a dynamic work environment.
• Excellent telephone skills and customer service.
• Benefits administration experience preferred.
• Two years of administrative and/or customer service experience.
• Strong written and verbal communication skills.
• Ability to work within a highly regulated environment (HIPAA, ERISA, Department of Labor requirements, and IRS-related guidelines).

Responsibilities

• Provide excellent customer service to plan participants in person, by telephone, and by email.
• Process life claims, accident and sickness benefit claims, and dental claims while maintaining a high level of accuracy.
• Process benefit enrollments, including eligibility determinations and collection of enrollment documents.
• Interpret plan documents, policies, and procedures to provide accurate benefit information.
• Complete document management tasks including collection, scanning, and verification.
• Support front desk coverage by answering the main office phone line and assisting participants in the office and by phone.
• Operate standard office equipment including postage meter, printers, copiers, and scanners.
• Assist with office-wide projects including mass mailings, check preparation, and timely filings.
• Perform specific functions through various business applications.
• Apply creative thinking to manage workflow and improve process efficiency.

Skills

Customer Service

Communication

Multitasking

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Job description

Our client, an established organization, is seeking a Benefits Specialist to join their team. This role supports benefits-related administration and participant services, with a strong focus on accuracy, documentation, and customer care. The ideal candidate is a self-starter who can manage multiple priorities in a fast-paced, highly regulated environment.

Salary + Additional Benefits:

• $45,000-$48,000
• Medical Insurance
• Life Insurance
• Vision Insurance
• 401K - company match

Location: Houston, TX

Type of Position: Direct Hire

Responsibilities:

• Provide excellent customer service to plan participants in person, by telephone, and by email
• Process life claims, accident and sickness benefit claims, and dental claims while maintaining a high level of accuracy
• Process benefit enrollments, including eligibility determinations and collection of enrollment documents
• Interpret plan documents, policies, and procedures to provide accurate benefit information
• Complete document management tasks including collection, scanning, and verification
• Support front desk coverage by answering the main office phone line and assisting participants in the office and by phone
• Operate standard office equipment including postage meter, printers, copiers, and scanners
• Assist with office-wide projects including mass mailings, check preparation, and timely filings
• Perform specific functions through various business applications
• Apply creative thinking to manage workflow and improve process efficiency

Requirements:

• Associate’s or Bachelor’s degree preferred
• Bilingual English and Spanish preferred
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe; ability to learn and master benefits administration software and document management software
• Ability to multitask in a dynamic work environment
• Excellent telephone skills and customer service
• Benefits administration experience preferred
• Two years of administrative and/or customer service experience
• Strong written and verbal communication skills
• Ability to work within a highly regulated environment (including HIPAA, ERISA, Department of Labor requirements, and IRS-related guidelines)

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.