Employee Benefits Specialist — Client‑Focused & Data‑Driven

Brown & Brown; Saint Petersburg (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown is seeking a Benefits Administrator to deliver high-quality service to employees regarding their benefits plans. You will answer inquiries, resolve issues, and help employees understand enrollment, eligibility, and claims processes.

You will work closely with internal teams and carrier partners to ensure accurate processing, maintain records, and communicate benefits updates. The role requires strong organizational, written and verbal skills and a commitment to confidentiality.

Qualifications

• High school diploma or GED required.
• 1-2 years of account management or client services experience.
• Florida Life & Health Insurance license (2-15) within 30 days of hire.
• Valid driver’s license.
• Proficient with MS Office Suite and Excel.
• Strong organizational, verbal and written communication skills.
• Travel may be required.

Responsibilities

• Serve as the primary contact for employees with questions or issues related to benefits plans.
• Provide clear information about benefits options, coverage, enrollment procedures, and claims processes.
• Address and resolve employee inquiries via phone, email, or in-person interactions.
• Assist employees with enrollment, changes, and terminations; ensure timely processing.
• Review and process benefits claims with carriers or third-party administrators.
• Maintain and update employee benefits records and documentation.
• Investigate and resolve complex benefits issues, coordinating with internal teams and vendors.
• Develop and distribute benefits communications and educational materials.
• Conduct benefits orientations or workshops; provide one-on-one assistance to employees.

Skills

MS Office

Communication

Excel

Education

High school diploma or GED

Florida Life & Health Insurance license (2-15)

Associate or Bachelor’s in business or related discipline

Tools

MS Office Suite

Job description

Brown & Brown is seeking a Benefits Administrator to deliver high-quality service to employees regarding their benefits plans. You will answer inquiries, resolve issues, and help employees understand enrollment, eligibility, and claims processes.

You will work closely with internal teams and carrier partners to ensure accurate processing, maintain records, and communicate benefits updates. The role requires strong organizational, written and verbal skills and a commitment to confidentiality.