Client-Facing Account Executive II: Growth & Renewal

Sedgwick Claims Management Services Ltd; Northern (KY); Hybrid; USD 63,000 - 80,000; Full time

Benefits offered by this job

Flexible work schedule

Referral incentive program

401K on day one

Medical, dental, vision coverage

Job summary

Sedgwick is seeking an Account Exec II to manage locally assigned programs, ensure high customer satisfaction, and coordinate renewal activities. The role focuses on maintaining strong client relationships, understanding loss data, and driving improvements across service delivery.

You will work with senior leadership to resolve issues, educate clients on cost drivers, and identify opportunities for cross-selling within established accounts.

Qualifications

• Bachelor's degree preferred; professional licensure/designation may be required.
• CPCU, AIC and/or ARM or related designation required.
• Six years of related experience or equivalent, including one year as Account Coordinator or three years adjuster experience.

Responsibilities

• Manages accounts for locally assigned programs and monitors procedures affecting customer satisfaction.
• Coordinates renewal pricing and location coding; prepares stewardship reports.
• Educates clients on loss data and drivers of cost in assigned programs.
• Coordinates project activity and acts as primary client contact for satisfaction.
• Identifies issues impacting consistency and works with leadership to resolve them.
• Seeks cross-selling opportunities to grow account value.

Skills

Account management

Client service

Relationship building

Education

Bachelor's degree (preferred)

CPCU / AIC / ARM designation

Related designation or equivalent

Job description

Sedgwick is seeking an Account Exec II to manage locally assigned programs, ensure high customer satisfaction, and coordinate renewal activities. The role focuses on maintaining strong client relationships, understanding loss data, and driving improvements across service delivery.

You will work with senior leadership to resolve issues, educate clients on cost drivers, and identify opportunities for cross-selling within established accounts.