Client Experience & Studio Operations Lead

Barry's; Scottsdale (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

A leading fitness studio in Scottsdale is seeking a Client Operations Lead to ensure a high-quality client experience. In this role, you will support studio operations, maintain cleanliness, and deliver exceptional service. The ideal candidate will have strong hospitality skills, an outgoing personality, and the ability to work in a fast-paced environment. This position requires availability for 4 to 5 shifts per week, including weekends. Join a team dedicated to fostering a positive client experience.

Qualifications

• Strong hospitality customer service skills and alignment with the company mission and values.
• Availability to work 4 to 5 shifts, including at least one weekend day.
• Exhibits enthusiasm for the studio and the role.

Responsibilities

• Serve as lead in absence of management to ensure client satisfaction.
• Support client experience with hospitality and studio amenities.
• Deliver first-class client experience consistently.
• Ensure a clean and welcoming atmosphere at all times.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize and work in a fast-paced environment

Attention to detail

Job description

A leading fitness studio in Scottsdale is seeking a Client Operations Lead to ensure a high-quality client experience. In this role, you will support studio operations, maintain cleanliness, and deliver exceptional service. The ideal candidate will have strong hospitality skills, an outgoing personality, and the ability to work in a fast-paced environment. This position requires availability for 4 to 5 shifts per week, including weekends. Join a team dedicated to fostering a positive client experience.