Client Experience & Studio Operations Lead

Barry's; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexibility in work hours

Team-oriented culture

Opportunities for development

Job summary

A leading fitness studio in Chicago seeks a Client Operations Lead to enhance client experiences through exceptional hospitality and team collaboration. Responsibilities include maintaining studio cleanliness, mentoring staff, and ensuring service quality. Ideal candidates will have strong customer service skills, a friendly demeanor, and the ability to work flexible hours, including weekends. This role requires a commitment to uphold the community standards of the brand.

Qualifications

• Strong hospitality customer service skills and alignment with company's values.
• Friendly and outgoing personality, enjoys social interaction.
• Ability to prioritize in a fast-paced environment.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Ensure high standards of hospitality and client experience.
• Maintain cleanliness and order in studio and locker rooms.

Skills

Hospitality customer service skills

Team collaboration

Attention to detail

Flexibility with schedule

Job description

A leading fitness studio in Chicago seeks a Client Operations Lead to enhance client experiences through exceptional hospitality and team collaboration. Responsibilities include maintaining studio cleanliness, mentoring staff, and ensuring service quality. Ideal candidates will have strong customer service skills, a friendly demeanor, and the ability to work flexible hours, including weekends. This role requires a commitment to uphold the community standards of the brand.