Client Experience & Studio Operations Lead

Barry's; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fitness brand in Charlotte is seeking a Client Operations Lead. This role involves studio management, ensuring high standards of client hospitality, and fostering memorable experiences. Candidates should have strong customer service skills, be friendly, and work well in a fast-paced environment. The position offers an engaging and dynamic work atmosphere where you can impact your community and help clients achieve their fitness goals.

Qualifications

• Availability to work 4 to 5 shifts, one being a weekend day.
• Must have a patient, courteous demeanor.
• Cohesive team player with a focus on culture.

Responsibilities

• Serve as studio leader in absence of GM or AGM.
• Maintain high standards of hospitality.
• Greet and assist clients to ensure memorable experiences.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize

Attention to detail

Job description

A leading fitness brand in Charlotte is seeking a Client Operations Lead. This role involves studio management, ensuring high standards of client hospitality, and fostering memorable experiences. Candidates should have strong customer service skills, be friendly, and work well in a fast-paced environment. The position offers an engaging and dynamic work atmosphere where you can impact your community and help clients achieve their fitness goals.