Client Experience & Studio Operations Lead

Barry's; Arlington (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fitness center is looking for a Client Operations Lead in Arlington, VA. This role requires strong customer service skills and a friendly personality to create memorable experiences for clients. Responsibilities include maintaining operational standards, managing client interactions, and ensuring a clean studio environment. Applicants must be available for multiple shifts, including weekends, and demonstrate a commitment to the company's values. Join a dynamic team dedicated to fitness excellence.

Qualifications

• Must be at least 18 years or older to apply.
• Availability to work 4 to 5 shifts, including weekends required.
• Exhibits enthusiasm for the studio and the job.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Provide exceptional in-studio experiences for clients.
• Greet, assist, and check in customers.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize in a fast-paced environment

Attention to detail

Cooperative team culture focus

Job description

A leading fitness center is looking for a Client Operations Lead in Arlington, VA. This role requires strong customer service skills and a friendly personality to create memorable experiences for clients. Responsibilities include maintaining operational standards, managing client interactions, and ensuring a clean studio environment. Applicants must be available for multiple shifts, including weekends, and demonstrate a commitment to the company's values. Join a dynamic team dedicated to fitness excellence.