Client Experience Specialist — Weekdays, Commission & Growth

Automotive Elegance LLC; Andover (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Life Insurance

HSA

Paid Training

Career Growth

Great team

Job summary

Automotive Elegance LLC in Andover, MA is seeking a Client Experience Specialist to greet customers, explain options, and ensure every visit feels welcoming. This full-time role runs Monday through Friday with no weekends, offering competitive hourly pay and commission opportunities.

You don't need automotive expertise; a positive attitude and love for helping people is enough. We provide training, a supportive team, and a culture that values teamwork, growth, and outstanding customer service.

Qualifications

• Experience in customer service or sales is a plus.
• Automotive industry experience not required.
• Excellent communication and people skills.

Responsibilities

• Welcome customers and create a strong first impression.
• Engage with clients and help select services to fit their needs.
• Learn about Paint Protection Film, ceramic coatings, window tint, and premium care.
• Prepare estimates, process invoices, and coordinate appointments.
• Assist with vehicle drop-offs, walk-arounds and deliveries.
• Coordinate with installation and management teams to keep operations running.
• Follow up with prospective and existing customers.
• Maintain a professional, organized showroom.
• Support occasional vehicle photography and social media content.

Skills

Customer service

Sales

Communication

Relationship building

Team player

Job description

Automotive Elegance LLC in Andover, MA is seeking a Client Experience Specialist to greet customers, explain options, and ensure every visit feels welcoming. This full-time role runs Monday through Friday with no weekends, offering competitive hourly pay and commission opportunities.

You don't need automotive expertise; a positive attitude and love for helping people is enough. We provide training, a supportive team, and a culture that values teamwork, growth, and outstanding customer service.