Client Experience Specialist | Orders & Support, PTO

Signeekwave; Jacksonville (FL); On-site; USD 27,552 - 42,705; Full time

Benefits offered by this job

Paid time off

Paid holiday and sick time

Employee discounts through client programs

Job summary

Signeekwave is seeking a full-time Customer Service Representative in Jacksonville, Florida to manage customer queries and complaints. You'll be responsible for processing orders, ensuring customer satisfaction, and performing administrative tasks.

The ideal candidate has a high school diploma and exceptional communication skills. Signeekwave offers benefits such as paid time off and employee discounts through client programs.

Qualifications

• High school diploma or equivalent is required.
• Exceptional communication skills are needed.
• Ability to manage multiple accounts simultaneously.

Responsibilities

• Respond to customer calls and emails and answer questions about products and services.
• Process orders and ensure they are fulfilled.
• Handle customer complaints or concerns.

Skills

Outstanding phone and email etiquette

Exceptional communication skills

Ability to manage multiple accounts simultaneously

Education

High school diploma or equivalent

Job description

Signeekwave is seeking a full-time Customer Service Representative in Jacksonville, Florida to manage customer queries and complaints. You'll be responsible for processing orders, ensuring customer satisfaction, and performing administrative tasks.

The ideal candidate has a high school diploma and exceptional communication skills. Signeekwave offers benefits such as paid time off and employee discounts through client programs.