Client Experience & Orders Champion

ViziRecruiter,LLC.; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k plans

Medical insurance

Paid time off including Wellness and Volunteer Time Off days

Free therapy visits and mental health coaching

Job summary

A leading IT solutions firm in the Town of Florida is seeking a Client Experience Specialist to manage complex client orders, ensuring timely communication and support. The ideal candidate will have at least 4 years of relevant experience, strong data entry skills, and proficiency in Microsoft Office, particularly Excel and Outlook. This role involves responding to client requests, providing quotes, and maintaining open order statuses. The company offers competitive benefits, including a progressive rewards package.

Qualifications

• 4 years of relevant experience required.
• Intermediate Microsoft Office skills to include Excel.
• Advanced knowledge of Microsoft Outlook and ability to multi-task.

Responsibilities

• Respond to client requests and place orders promptly.
• Provide timely quotes for customers based on direction from the Sales team.
• Monitor and document open order statuses.

Skills

Data entry

Microsoft Excel

Organizational skills

Communication skills

Education

High School or equivalency

Tools

CRM or ERP system

Microsoft Outlook

Job description

A leading IT solutions firm in the Town of Florida is seeking a Client Experience Specialist to manage complex client orders, ensuring timely communication and support. The ideal candidate will have at least 4 years of relevant experience, strong data entry skills, and proficiency in Microsoft Office, particularly Excel and Outlook. This role involves responding to client requests, providing quotes, and maintaining open order statuses. The company offers competitive benefits, including a progressive rewards package.