Client Experience Specialist: Growth to Leadership

Creative Financial Staffing, LLC; Columbus (OH); Presencial; USD 65 000 - 75 000; Tempo integral

Resumo da oferta

Creative Financial Staffing, LLC is seeking a Customer Experience Specialist for an onsite role in Columbus, OH. The position offers a salary ranging from $65,000 to $75,000 annually and focuses on delivering exceptional customer service and accurate order processing.

Responsibilities include handling inquiries, quotes, order changes, and coordinating with internal teams to ensure timely fulfillment. This role provides growth into senior customer experience and leadership paths.

Qualificações

• Prior customer service or related experience.
• Strong proficiency with Microsoft Office.
• Experience managing customer orders and quotes.
• Professional, organized, and detail-oriented in communications and interactions.

Responsabilidades

• Respond to customer inquiries via phone and email.
• Prepare quotes and process customer orders accurately.
• Coordinate order changes and special customer requests.
• Provide updates on order status, production, and shipping timelines.
• Partner with internal teams to ensure timely order fulfillment.
• Support customer relationships and assist with follow-up activities.

Conhecimentos

Customer service

Order management

Professionalism

Attention to detail

Organization

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Creative Financial Staffing, LLC is seeking a Customer Experience Specialist for an onsite role in Columbus, OH. The position offers a salary ranging from $65,000 to $75,000 annually and focuses on delivering exceptional customer service and accurate order processing.

Responsibilities include handling inquiries, quotes, order changes, and coordinating with internal teams to ensure timely fulfillment. This role provides growth into senior customer experience and leadership paths.