Client Experience Specialist

PNC Financial Services Group, Inc.; Opelika (AL); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

PNC Financial Services Group, Inc. invites applications for a Client Experience Associate in Opelika, Alabama. This in-office role focuses on delivering a superior customer experience, guiding customers through banking options, and expanding wallet share in everyday interactions.

You will engage with customers at the branch, educate them on digital tools, and refer opportunities to branch staff. The position emphasizes compliance, accurate operations, and delivering value in a fast-paced retail

Competenze

• Experience in customer service and banking products is preferred.
• Strong communication and problem-solving skills are required.
• Ability to educate customers and identify banking opportunities.

Mansioni

• Deliver a unique customer experience, educate customers on options, and refer opportunities.
• Engage customers in lobby activities and promote PNC products.
• Assist with daily branch operations with accuracy and efficiency.
• Support sales through proactive conversations and referrals.

Conoscenze

Customer Service

Banking

Branch Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formazione

No Degree

Descrizione del lavoro

PNC Financial Services Group, Inc. invites applications for a Client Experience Associate in Opelika, Alabama. This in-office role focuses on delivering a superior customer experience, guiding customers through banking options, and expanding wallet share in everyday interactions.

You will engage with customers at the branch, educate them on digital tools, and refer opportunities to branch staff. The position emphasizes compliance, accurate operations, and delivering value in a fast-paced retail