Client Experience Specialist

Brixtoncorp; Miami (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Point Haus in Miami seeks a Customer Service Representative to support client accounts and uphold high service standards. You will enjoy problem-solving in a team environment and handle inquiries via phone and email.

The role emphasizes accurate information, record maintenance, and collaboration with internal teams to ensure service completion. Prior customer service experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Strong communication and problem-solving skills.
• Ability to multitask and stay organized.
• Previous customer service experience is a plus.

Responsibilities

• Handle client inquiries via phone and email in a professional manner
• Provide accurate information regarding services and account details
• Resolve customer concerns and escalate issues when necessary
• Maintain and update customer records in internal systems
• Coordinate with internal departments to ensure service completion

Skills

Strong communication

Problem solving

Multitasking

Team oriented

Education

High school diploma

Job description

Point Haus in Miami seeks a Customer Service Representative to support client accounts and uphold high service standards. You will enjoy problem-solving in a team environment and handle inquiries via phone and email.

The role emphasizes accurate information, record maintenance, and collaboration with internal teams to ensure service completion. Prior customer service experience is a plus.