Customer Account Representative - Immediate Start

Point Haus; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Inicio inmediato

Tiempo completo en sitio

Entrenamiento de nivel inicial

Experiencia en servicio al cliente

Entorno colaborativo

Job summary

Point Haus Corp busca un Representante de Cuentas de Cliente para un inicio inmediato en su equipo de Miami. Es un puesto de nivel de entrada con atención al cliente y comunicación clara para asegurar una experiencia positiva del cliente.

El puesto es a tiempo completo y en sitio (Miami). Se ofrece formación inicial y mentoría, creando experiencia práctica en servicio al cliente dentro de un entorno colaborativo.

Qualifications

• High school diploma o equivalente preferido.
• Habilidades de comunicación verbal y escrita fuertes.
• Personalidad amistosa, profesional y enfocada al cliente.
• Buena organización y atención al detalle.

Responsibilities

• Asistir a los clientes con preguntas y solicitudes relacionadas con la cuenta.
• Proporcionar información clara y precisa sobre los servicios de la empresa.
• Comunicar de manera cordial y profesional con los clientes.
• Documentar preguntas, solicitudes y necesidades de seguimiento de los clientes.
• Dirigir a los clientes al equipo correspondiente cuando sea necesario.

Skills

Verbal communication

Written communication

Customer service

Organization

Reliability

Multitasking

Learning mindset

Education

High school diploma or equivalent

Job description

Customer Account Representative - Immediate Start

Publicada 3 de Noviembre

About us:

Point Haus was born in Miami as an open house for strategists, producers, brand ambassadors and creators who believe a brand becomes relevant when it enters everyday life with respect, surprise and purpose.

About the Position

Point Haus Corp is seeking a professional and customer-focused Customer Account Representative to join our Miami team for an immediate start. This entry-level position is ideal for someone who enjoys assisting customers, communicating clearly, and helping ensure a positive and professional customer experience.

Responsibilities

• Assist customers with general account-related questions and requests
• Provide clear and accurate information about company services
• Communicate with customers in a friendly and professional manner
• Help document customer questions, requests, and follow-up needs
• Direct customers to the appropriate team members when necessary

Requisitos mínimos

Qualifications

• High school diploma or equivalent preferred
• Strong verbal and written communication skills
• Friendly, professional, and customer-focused personality
• Strong organizational and attention-to-detail skills
• Reliable, punctual, and dependable
• Ability to handle multiple responsibilities
• Positive attitude and willingness to learn

What We Offer

• Immediate-start opportunity
• Full-time, on-site position in Miami
• Entry-level training and mentorship
• Hands-on customer service experience
• Supportive and collaborative team environmentProfessional development opportunities