Client Experience Relationship Banker

Bank of America Corporation; Nokomis (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation in Nokomis, FL is seeking a client-focused teammate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately.

You will build relationships, follow procedures to serve clients, and collaborate with experts in small business, lending, and investments to meet client needs while managing center traffic and cash responsibilities. Weekend or extended hours may be required.

Qualifications

• Self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Able to educate clients on self-service banking solutions.
• Learns and adapts to new information and technology platforms.
• Willing to work weekends and extended hours at multiple locations.
• Experience in financial services and knowledge of products is preferred.
• Any sales experience in a salary plus incentive environment with individual goals is a plus.
• Cash handling experience is desirable.

Responsibilities

• Executes bank operations with emphasis on risk culture and compliance.
• Builds relationships to meet clients' financial needs.
• Follows processes and guidelines to serve clients and the bank, complying with laws.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls; drives client experience.
• Manages cash responsibilities and client interactions.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America Corporation in Nokomis, FL is seeking a client-focused teammate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately.

You will build relationships, follow procedures to serve clients, and collaborate with experts in small business, lending, and investments to meet client needs while managing center traffic and cash responsibilities. Weekend or extended hours may be required.