Client Experience Lead — Retail Concierge

Him & Her; New Albany (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Paid time off

Job summary

Him & Her is seeking a Client Advisor to provide exceptional, personalized service in a retail setting. The role focuses on developing client relationships, achieving sales targets, and representing the brand with enthusiasm.

The position supports both full-time and part-time schedules, offering opportunities to grow with a dynamic team and engage a sophisticated clientele. In-person work is required.

Qualifications

• Experience in a client-centric retail environment or strong customer service background.
• Ability to engage with a diverse clientele and elevate client experience.
• Motivated to continuously improve performance and learn the brand.

Responsibilities

• Drive and achieve sales objectives for self and team.
• Engage with clients to develop long-term relationships and brand loyalty.
• Learn and master brand and product knowledge to assist clients effectively.

Skills

Client relationship building

Sales targets

Brand/product knowledge

Interpersonal skills

Job description

Him & Her is seeking a Client Advisor to provide exceptional, personalized service in a retail setting. The role focuses on developing client relationships, achieving sales targets, and representing the brand with enthusiasm.

The position supports both full-time and part-time schedules, offering opportunities to grow with a dynamic team and engage a sophisticated clientele. In-person work is required.