Client Experience Lead: Front Desk & Admin

W. H. Leary; Tinley Park (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

W. H. Leary in Tinley Park, IL is seeking a Client Experience Receptionist & Administrative Specialist who will greet visitors, answer calls, and support purchasing tasks.

You will manage the front desk, handle data entry, records, and office supplies, while collaborating with teams to keep operations efficient and confidential.

The role requires strong communication, organization, and a positive team mindset, with room to grow in a fast-paced office.

Qualifications

• High school diploma or equivalent; additional training in office administration is helpful.
• Previous experience as a receptionist or in administrative support.
• Excellent communication and interpersonal abilities.
• Meticulous organization and attention to detail.
• Comfort with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Be the welcoming face of the office—greet and assist every visitor with care.
• Manage the front-line phone experience, routing calls to the right contacts quickly.
• Partner with the Purchasing department to process orders and track progress.
• Record and update inventory information with precision.
• Handle office administration: filing, data entry, and preparing documents.
• Maintain office supplies and oversee inventory levels.
• Support teammates on projects and jump in where needed.
• Maintain strict discretion with sensitive information.

Skills

Reception duties

Administrative support

Microsoft Office

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

W. H. Leary in Tinley Park, IL is seeking a Client Experience Receptionist & Administrative Specialist who will greet visitors, answer calls, and support purchasing tasks.

You will manage the front desk, handle data entry, records, and office supplies, while collaborating with teams to keep operations efficient and confidential.

The role requires strong communication, organization, and a positive team mindset, with room to grow in a fast-paced office.