Client Experience Growth Leader

Right at Home Hilton Head/Savannah; Sierra Vista (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company contribution

Profit sharing

PTO (20 days)

Paid Holidays

Leadership development

Casual dress

Job summary

Right at Home seeks a Client Experience Team Leader who will own the most important relationships—our clients, their families, and the caregivers who serve them—while leading a three-person administrative team and caregiver staff.

You’ll grow service hours, ensure flawless client-caregiver matching, hire and train caregivers, and coordinate care with partners. This role rewards proactive leadership and disciplined follow-through.

Responsibilities

• Lead a three-person administrative team (Scheduling Coordinator, Recruiting Coordinator, Office Coordinator) and directly manage a team of caregivers while owning client relationships that drive revenue.
• Own client and family relationships—assess needs, develop custom care plans, and ensure extraordinary ongoing care.
• Drive revenue growth by proactively identifying opportunities to increase billable service hours.
• Ensure proper client-caregiver matching and scheduling with no gaps.
• Hire, onboard, train, and support professional caregivers.
• Coordinate client care with other providers and community partners.

Job description

Right at Home seeks a Client Experience Team Leader who will own the most important relationships—our clients, their families, and the caregivers who serve them—while leading a three-person administrative team and caregiver staff.

You’ll grow service hours, ensure flawless client-caregiver matching, hire and train caregivers, and coordinate care with partners. This role rewards proactive leadership and disciplined follow-through.