Client Experience & Growth Lead - In-Person

Bell Leadership Institute; Chapel Hill (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leadership development organization in Chapel Hill, NC is seeking an Accounts & Client Experience Manager to develop client relationships and support leadership programs. The role requires 5–7 years of experience, strong communication skills, and a Bachelor's degree. You will engage directly with clients in-person, providing tailored proposals and actively participating in programs. This opportunity is unique as it blends client experience with business growth, offering meaningful contributions within a collaborative team environment.

Qualifications

• 5–7 years of relevant professional experience required.
• Comfort with in-person work and some travel needed.
• Ability to operate with discipline and follow-through in a client-facing environment.

Responsibilities

• Manage and grow client relationships.
• Develop tailored proposals to support client engagement.
• Support Bell programs in person, connecting with participants.

Skills

Strong communication and interpersonal skills

High level of organization and accountability

Relational instincts

Education

Bachelor’s degree

Advanced degree

Job description

A leadership development organization in Chapel Hill, NC is seeking an Accounts & Client Experience Manager to develop client relationships and support leadership programs. The role requires 5–7 years of experience, strong communication skills, and a Bachelor's degree. You will engage directly with clients in-person, providing tailored proposals and actively participating in programs. This opportunity is unique as it blends client experience with business growth, offering meaningful contributions within a collaborative team environment.